Privacy Policy

Last updated: January 2025

AuctionPackReader.com is operated by Esther [LAST NAME] ("we", "us", "our"). We take your privacy seriously. This policy explains what data we collect, why we collect it, and how we use it.

Who we are

AuctionPackReader.com is a UK-based tool for property investors. Our registered contact email is [YOUR EMAIL ADDRESS]. For GDPR purposes, we are the data controller for any personal information you provide to us.

What data we collect

We collect the following personal data when you use AuctionPackReader:

• Your name and email address, collected via our sign-up form when you access the tool
• Payment information — processed securely via Stripe. We do not store your card details. Stripe's privacy policy applies to payment processing.
• The legal pack documents you upload for analysis. These are processed by the AI tool and are not stored permanently or used for any purpose other than generating your report.
• Basic usage data such as when you accessed the tool, collected via our platform provider.

Why we collect it

We collect your name and email address to:

• Provide you with access to the AuctionPackReader tool
• Send you relevant updates, tips and information about auction property investing — you can unsubscribe from these at any time
• Occasionally let you know about other products or services we offer that may be relevant to you

We will never sell your data to third parties or share it with anyone outside of the services required to operate this tool.

Legal basis for processing

We process your data on the following grounds under UK GDPR:

• Contract performance — to provide you with the service you have paid for
• Legitimate interests — to send you relevant property investment content where you have engaged with our service
• Consent — where you have opted in to marketing communications

How we store your data

Your contact information is stored securely within our CRM platform (GoHighLevel). Documents you upload are processed by our AI tool and are not retained after your session. We retain contact data for as long as you remain an active contact or until you ask us to remove it.

Third parties

We use the following third-party services to operate AuctionPackReader:

• GoHighLevel — CRM and email platform
• Stripe — payment processing
• Cal.ai — AI tool platform

Each of these providers has their own privacy policy and acts as a data processor on our behalf.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request that we correct or delete your data
• Opt out of marketing communications at any time via the unsubscribe link in any email
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

Cookies

AuctionPackReader.com uses minimal cookies necessary to operate the site. We do not use third-party advertising cookies. You can control cookie settings in your browser at any time.

Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at [YOUR EMAIL ADDRESS].